Refund Policy

60-Day Return Window

We offer a 60-day return policy from the date you receive your order. If you are not fully satisfied with your purchase for any reason, you may initiate a return within this period.

Eligibility for Returns

To be eligible for a return, items must be in their original condition—unused, unopened, and with all original packaging and seals intact. We reserve the right to refuse returns that show signs of use, damage, or tampering.

How to Initiate a Return

To start a return, please reach out to us via our Contact page with your order number and reason for return. Our team will provide you with return instructions and the appropriate return address.

Return Shipping Costs

Return shipping costs are the responsibility of the customer unless the return is due to a defect, error on our part, or damaged delivery. In such cases, we will cover the return shipping fees.

Refund Processing

Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund. Approved refunds will be processed within 5 to 10 business days. The refund will be issued to your original payment method in USD.

Late or Missing Refunds

If you have not received your refund within 10 business days after approval, please first check with your bank or credit card provider, as processing times may vary. If the issue persists, contact us through our Contact page for assistance.

Non-Returnable Items

Certain items such as opened personal care products, perishable goods, or items marked as final sale are not eligible for return. Please check the product description before purchasing.